Terms of Service

Services

We provide professional cleaning services, subject to availability and acceptance of your booking. Service details (e.g., duration, pricing) will be confirmed prior to commencement.

Bookings & Quotes

• ●All quotes are estimates based on the information you provide. Final pricing may vary depending on actual scope of work.
• ●Bookings must be made through our website, phone, or email.
• ●You are responsible for providing accurate details when requesting a service.

Payment Terms

• ●Payment must be made as agreed before or after service, depending on your booking arrangement.
• ●Late payments may incur additional charges.
• ●We use secure third-party payment providers and do not store your payment details.

Cancellations & Rescheduling

• ●You may cancel or reschedule a booking by giving at least 48 hours notice.
• ●Cancellations with insufficient notice may result in a cancellation fee.

Client Responsibilities

• ●You must provide safe and reasonable access to the property.
• ●You must disclose any health or safety risks in the environment.
• ●Valuables should be secured; we are not liable for items left unsecured.

Our Responsibilities

• ●We will provide services with reasonable skill and care.
• ●All cleaners must hold a valid DBS check and carry personal indemnity insurance.
• ●We reserve the right to refuse service if conditions are unsafe or unsuitable.

Liability

• ●We are not liable for indirect, incidental, or consequential damages.
• ●Our liability for direct damages is limited to the total amount paid for the specific service.
• ●We are not responsible for pre-existing damage to property or items.

Termination

We may suspend or terminate services at our discretion if these Terms are breached.

Changes to Terms

We may update these Terms at any time. Continued use of our website or services constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be handled in the courts of the United Kingdom.

Contact Us

For questions about these Terms, email us at info@cribsandspacescleaning.co.uk